At YDAS, we want to make sure that we provide a high level of advocacy support to disabled young people.
You can make a complaint about YDAS if you are unhappy with our service. You can speak up about something that was unfair or made you feel uncomfortable.
It is okay to speak up. YDAS views complaints as an opportunity to make our service better.
Our team will work with you to find a solution to your complaint.
You can also get support from someone who does not work at YDAS.
How can I make a complaint about YDAS?
Click the button below to download a Word document that explains how you can make a complaint.
After you have read the above document about making a complaint, your next step is to download and complete the YDAS Complaint Form.
The Complaint Form is an accessible Word document.
Complete the Complaint Form and email it to us at intake@ydas.org.au
You can also contact the Disability Services Commissioner if you are not happy with our service.
Click here to visit the Disability Services Commissioner website.
YDAS is part of Youth Affairs Council Victoria (YACVic). You can make a complaint to YACVic about YDAS.