The aim of using inclusive language is to make sure that everyone feels included and respected and that people feel safe and empowered.1

Key things to consider:5

Impact: 

  • Think about the impact your words and phrases might have on other people.

  • Consider whether it’s necessary to reference someone’s personal characteristics.

  • Consider whether the language you’re using contains Special words or expressions used by a profession or group that are difficult for others to understand.jargon, technical terms or acronyms that might be hard to understand or could exclude others.

  • Use positive language when talking to someone about their experiences

  • Avoid terms or expressions that could reflect prejudiced, stereotyped, or discriminatory views of a group of people.5

Awareness:

  • Be aware of the diversity within the group of people you’re with and within, your community and society more broadly.

  • Have an awareness of and learn about the differences between people who might share certain identities or be within the same community.

  • Respect how people choose to be addressed. Where appropriate, ask the language a person prefers and respect their answer.5

  • Consider the context of the language being used. It may be appropriate for people belonging to a certain group or community to use specific terms and phrases, however if you aren’t part of that certain community, it may not be appropriate for you to use the same words.5

Learning and reflection:

  • Don’t make assumptions about groups, communities or individuals.5

  • Reflect on if any harmful beliefs about (or Microaggressions can be verbal or non-verbal, and include insensitive statements, questions, actions or assumptions towards people of a marginalised group.micro-aggressions towards) groups are present in your language, and try to remove them.

  • Be open to how language changes over time and if you find yourself experiencing resistance or tension then question what this is bringing up for you. People have a right to safely identify as they wish.

  • Be curious about language and how people identify – be careful not to burden individuals with your education. Be committed to both proactively and reactively learning.

People make mistakes, this is reality and it’s okay. What is important is that we learn from these mistakes and do better in future.

Language and its meanings change over time

  • What were once inappropriate or weaponised against specific communities, may now be words that are reclaimed by members of those communities.

  • Similarly, what was once used in everyday language may now be inappropriate and should not be used.

Inclusive language changes as society changes. This is why you should stay up to date with the language people are using to describe themselves and check in with them about the words they’re comfortable with you using.

Sometimes you might use language that isn’t safe or inclusive. It’s important to acknowledge this as a mistake, apologise if needed, and be open to learning.

  • For example, you might misgender someone in a conversation. If this happens you can swiftly apologise and ensure you use the correct pronouns going forward. It’s generally a good idea to keep your apology brief, so that the conversation doesn’t become about your error.

There might also be times where you want to safely challenge language that is harmful or non-inclusive. This can be done by ‘calling in’ or ‘calling out’ behaviour. To learn more about this, check out our article on Allyship.

When using inclusive language, you can ask the people you’re speaking to for their language preferences.

  • For example, when meeting someone for the first time, introduce yourself and share your pronouns. Then, ask them to introduce themselves and share what pronouns they use.

  • Remember, someone might not be comfortable sharing their pronouns or may not have heard of them before. You can explain what pronouns are, or show them this resource.

  1. Amnesty International. (2021). Inclusive Language and Events Guide. https://www.amnesty.org.au/inclusive-language-and-events-guide/
  2. Department of Education (2019). Inclusion and Diversity Resources. Girl Guides Victoria https://www.guidesvic.org.au/wp-content/uploads/2020/07/Guidelines-for-Inclusive-Language.pdf
  3. Diversity Council Australia. (n.d). Inclusive Language. https://www.dca.org.au/resources/di-planning/inclusive-language
  4. Human Rights Campaign. (2022). Understanding Neopronouns. https://www.hrc.org/resources/understanding-neopronouns
  5. Minus 18. (n.d). LGBTIQ Inclusive Language Guide. https://res.cloudinary.com/minus18/image/upload/v1585712745/LBGTIQ-Inclusive-Language-Guide_bqdbiv.pdf
  6. Reconciliation Australia. (n.d). Acknowledgement of Country and Welcome to Country. https://www.reconciliation.org.au/reconciliation/acknowledgement-of-country-and-welcome-to-country/
  7. Reconciliation Australia. (n.d). Demonstrating inclusive and respectful language. https://www.reconciliation.org.au/wp-content/uploads/2021/10/inclusive-and-respectful-language.pdf